Privacy Policy

The VantagePoint Group (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your information when you visit our website or communicate with us, including via SMS text messages.

We do not sell or share your personal information or SMS data with third parties.

Information We Collect

Information You Provide

We collect personal information you choose to share with us, such as:

Your name, company, title, address, email, and phone number
Payment details when you purchase products or services
The content of your messages if you contact us via SMS, email, or our website

Information We Collect Automatically

When you visit our website, we may collect:

Device and browser information
Pages you view
Cookies (small text files stored on your device to improve your experience)

Cookies do not give us access to other files on your device, and you can disable them in your browser settings.

How We Use Your Information

We use your information to:

Respond to your questions and requests
Process your purchases and subscriptions
Provide customer support
Send updates about our services, products, and offers
Improve our website and marketing

SMS Data Use

If you communicate with us via SMS, we may use your phone number and message content only to:

Respond to your inquiries
Provide customer support

We will not use your SMS data for any other purpose without your written consent.

How We Protect Your Information

We use industry-standard security measures, including encryption, to protect your personal and SMS data from unauthorized access, disclosure, or misuse.

While we take strong precautions, no method of electronic communication is completely secure.

Sharing Your Information

We do not sell your personal or SMS data.

We only share your information:

When required by law
When necessary to protect our rights, property, or safety, or that of others

Your Rights

You have the right to:

Access the information we hold about you
Correct inaccurate information
Request deletion of your personal or SMS data (unless we are required by law to keep it)

To make a request, contact us at:
704-654-6000
[email protected]

Data Retention

We keep your personal data only as long as needed for the purposes described above, or as required by law.

For tax purposes, we keep basic customer information (contact, identity, financial, and transaction data) for six years after the customer relationship ends.

In some cases, we may anonymize data for research or statistical purposes, which we may keep indefinitely.

Children’s Privacy

Our website and services are not for children under 18. We do not knowingly collect data from minors.

Third-Party Websites

Our website may link to third-party sites that have their own privacy policies. We are not responsible for those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on our website.

Google Analytics

We use Google Analytics to collect information about visitors, including demographics and interests, to improve our website and marketing. This data is aggregated and not personally identifiable.

You can opt out of Google Analytics tracking at any time.

Contact Us
The VantagePoint Group
704-654-6000

[email protected]

Text Messaging Terms & Conditions

By opting in to receive SMS messages from The VantagePoint Group, you agree to the following terms:

Consent for SMS Communication

Your phone number, collected during the SMS opt-in process, will never be sold or shared with third parties for marketing purposes. It will be used solely for communications related to our services.

Types of SMS Communications

If you opt in, you may receive messages related to:

Products and services you have requested
Appointment reminders
Billing or account updates
Customer support responses

Message Frequency

Message frequency will vary depending on your interactions with us and the services we provide.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. Rates may differ for domestic or international messages.

Opt-In Methods

You can opt in to receive SMS messages by:

Submitting our online form: [Insert actual opt-in page URL here
Filling out a paper form at our office
Texting us first at 704-654-6000

Opt-Out Instructions

You can opt out of SMS communications at any time by:
Replying “STOP”to any SMS message you receive from us
Contacting us at [email protected]or 704-654-6000

Help

If you experience any issues, reply with the keyword “HELP” to any SMS message or contact us directly at: